Returns & Exchanges
At Summits Outdoor, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund as smooth as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place your items in their original packaging with all tags attached to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing